About Us

RAVELLAAC™ · BALCONY & OUTDOOR FURNITURE

Smarter cleaning
for a fresher, brighter,
more comfortable balcony and outdoor.

Ravellaac™ is an online balcony and outdoor furniture store offering practical tools designed to help make everyday balcony and outdoor furniture easier, more efficient, and more manageable.

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01 · PRODUCTS

Practical Balcony & Outdoor Furniture

Useful tools for cleaning balconies, patios, terraces, outdoor seating areas, and plant display spaces.

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02 · SHOPPING

Clear Information

Product, shipping, payment, return, refund, and customer-support information is made available before and after purchase.

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03 · SUPPORT

Accessible Assistance

Customers can contact our support team regarding products, orders, delivery, returns, refunds, payment questions, privacy requests, and general inquiries.

Our Store

Ravellaac™ operates through ravellaac.com. Our store focuses on practical balcony and outdoor furniture tools designed to help customers maintain cleaner, fresher, and easier-to-manage balcony and outdoor spaces.

Our product selection may include balcony side tables, outdoor folding chairs, plant storage racks, outdoor furniture essentials, and other practical balcony and outdoor furniture essentials.

We aim to make the purchasing process easy to understand by presenting relevant product information together with clear checkout, shipping, return, refund, and customer-support information.

Our Approach to Balcony & Outdoor Furniture

We believe useful cleaning tools should make everyday balcony and outdoor furniture simpler, faster, and more manageable.

Ravellaac™ focuses on functional products designed to help clean balconies, patios, terraces, outdoor seating areas, and plant display spaces.

Our goal is to offer practical products that fit naturally into everyday cleaning routines while balancing function, simple design, and ease of use.

Who Operates Ravellaac™?

Ravellaac™ is owned and operated by Xuzhou Shunguang Network Technology Co., Ltd.

Xuzhou Shunguang Network Technology Co., Ltd. operates ravellaac.com and provides customer support for purchases made through the Ravellaac™ online store.

Customer Support

Customers may contact us regarding product questions, existing orders, shipping, tracking, damaged or incorrect items, return requests, refunds, payment matters, or privacy-related requests.

When asking about an existing order, please include your order number and the email address used during checkout. We aim to respond to customer inquiries within 1–2 business days.

Customer Support Email
Customer Service Phone
Customer Service Hours
8:00 AM–10:00 PM
China Standard Time (UTC+8)
Official Business Details

Business Information

Official company, registration, website, and customer support information for Ravellaac™.

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Brand
Ravellaac™
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Legal Company Name
Xuzhou Shunguang Network Technology Co., Ltd.
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Legal Representative
Zhuo Zhuang
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Official Website
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Customer Support Email
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Customer Service Phone
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Customer Service Hours
8:00 AM–10:00 PM China Standard Time (UTC+8)
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Unified Social Credit Code
91320324MAEG40H66K
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Registered Business Address
Storefront Unit, No. 80 Zhongshan North Road, Suicheng Subdistrict, Suining County, Xuzhou, Jiangsu, China
Ravellaac™ is owned and operated by Xuzhou Shunguang Network Technology Co., Ltd.
Planning a return?

Please contact us before sending merchandise. Our registered business address is not automatically the return warehouse address. Approved return instructions and the appropriate return destination will be provided by customer support.